AfyanexyExplore
Sign inSign up
Back to Help Center

Policies & Guidelines

Understand our terms of service and community guidelines

Policy Overview

Our policies and guidelines are designed to create a safe, professional, and trustworthy environment for all users. By using our platform, you agree to follow these standards.

Violations may result in account suspension or termination

Key Policies

Terms of Service

Our comprehensive terms governing the use of our platform

  • Account creation and management
  • Service delivery standards
  • Payment and billing terms
  • Dispute resolution process
  • Termination policies

Community Guidelines

Standards for maintaining a safe and professional community

  • Professional conduct requirements
  • Communication standards
  • Anti-discrimination policies
  • Harassment prevention
  • Conflict resolution

Privacy Policy

How we collect, use, and protect your personal information

  • Data collection practices
  • Information sharing policies
  • Your privacy rights
  • Data retention periods
  • Security measures

Community Guidelines

Professional Standards

  • 1
    Maintain professional appearance and behavior at all times
  • 2
    Provide accurate and honest information about your services
  • 3
    Respect client confidentiality and privacy
  • 4
    Complete all agreed-upon services to the best of your ability
  • 5
    Respond to client communications within 24 hours

Safety & Security

  • 1
    Never share personal contact information before booking
  • 2
    Meet clients in safe, public locations when possible
  • 3
    Report any suspicious or inappropriate behavior immediately
  • 4
    Follow all local health and safety regulations
  • 5
    Maintain appropriate professional boundaries

Payment & Transactions

  • 1
    All payments must be processed through our platform
  • 2
    Do not accept cash payments or direct transfers
  • 3
    Report any payment issues to support immediately
  • 4
    Maintain accurate records of all transactions
  • 5
    Follow our cancellation and refund policies

Prohibited Behaviors

The following behaviors are strictly prohibited and may result in immediate account termination:

Discrimination based on race, religion, gender, or other protected characteristics
Harassment, bullying, or inappropriate communication
Providing false information or misrepresenting qualifications
Soliciting clients outside of the platform
Engaging in illegal activities or services
Sharing confidential client information
Failing to complete agreed-upon services
Using the platform for non-professional purposes

Reporting & Support

If you encounter violations of our policies or need clarification on any guidelines, please report them immediately. Our support team is here to help.

Contact support

© 2025 Afyanexy

TermsPrivacy
AboutHelp center